nagad Terms and Conditions

1 General Terms

nagadbet.cam (referred to below as "nagad" or "the platform") is an online betting and casino service. Accessing, registering on, or using any service on this platform means you have read these terms and conditions in full and agree to be bound by them.

These terms are written in Bengali and apply to users in Bangladesh. If you do not agree with any part of these terms, please refrain from using any service on this platform.

nagad reserves the right to amend or update these terms at any time. Continuing to use the platform after updated terms are published will be considered acceptance of the new terms.

2 Account Registration and Use

2.1 Registration Process

To use services on the nagad platform, you must open a personal account. During registration, you are required to provide accurate, complete, and up-to-date information. Providing false or misleading information may result in the account being closed and any deposited balance being forfeited.

2.2 One Account Rule

Each person may operate only one account. If the same person opens multiple accounts or attempts to gain an advantage from one account using another, all accounts will be permanently closed.

2.3 Account Security

It is your responsibility to keep your account login details (username and password) fully confidential. Do not allow any third party to use your account. If you suspect unauthorised access, notify our support team immediately.

2.4 Identity Verification (KYC)

For security purposes, nagad may request the necessary documents to verify a user's identity at any time. If the information is not provided within the specified period, the account may be temporarily suspended.

3 Eligibility and Age Requirement

By using this platform, you confirm that:

• You are at least 21 years of age.
• You are accessing this platform voluntarily and on your own initiative.
• You are betting or gaming with your own funds — not borrowed money or someone else's.
• Online gaming is not having a negative impact on your personal, family, or financial life.

4 Deposits and Withdrawals

4.1 Deposits

Deposits on the nagad platform are currently accepted via four mobile wallet methods: bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳300. Deposits are generally processed quickly and credited to the account instantly upon completion.

4.2 Withdrawals

Withdrawals can also be made via bKash, Nagad, Rocket, and Upay. The minimum withdrawal amount is ৳800. Withdrawal requests are generally completed within 15 minutes to 2 hours. However, account verification or technical reasons may cause some delay.

4.3 Transaction Integrity

Any fraudulent transaction, chargeback, or attempt at unauthorised payment may result in the permanent closure of the account. It is your responsibility to conduct all transactions through secure and legitimate methods.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members can receive a 150% bonus on their first deposit, up to ৳10,000. For example, depositing ৳1,000 adds a ৳1,500 bonus for a total balance of ৳2,500, and to withdraw the bonus you must wager ৳1,500 × 20 = ৳30,000.

5.2 Wagering Requirements

Every bonus comes with a wagering requirement. For the welcome bonus, the bonus amount must be wagered 20 times. Winnings earned from the bonus cannot be withdrawn before this requirement is met.

5.3 Bonus Abuse

If it is proven that someone has attempted to claim bonuses through multiple accounts or exploit loopholes in the bonus system, the relevant accounts and bonuses will be cancelled. nagad reserves the right to grant, modify, or cancel bonuses.

6 Betting Rules

6.1 Bet Acceptance and Cancellation

Once a bet is confirmed, it generally cannot be changed or cancelled. However, if an event is cancelled or incorrect odds are displayed due to a technical error, nagad reserves the right to cancel that bet and the stake will be refunded.

6.2 Maximum Payout Limit

Maximum payout limits may be set for various events and categories. If winnings exceed a specified amount, nagad will pay up to the set limit.

6.3 Cricket and Sports Betting

For betting on BPL, IPL, T20 World Cup, and other international cricket tournaments, the umpire's decision and the ruling of the cricket governing body will be considered final. Bets connected to match fixing or any other irregularity will be considered void.

6.4 Live Casino and Slots

The results of live casino games and slot games are determined by Random Number Generator (RNG) technology. Games from internationally accredited software studios are used to ensure the reliability of each game.

7 Fair Play and Prohibited Activities

The following activities are strictly prohibited on the nagad platform:

• Placing bets using any kind of bot, automated software, or artificial intelligence.
• Placing bets using insider information or confidential match-related information.
• Placing bets collectively or through agreements that harm the platform.
• Using this platform for the purpose of money laundering.
• Attempting to hack or damage another user's account.
• Attempting to exploit technical vulnerabilities of the platform.

If such activities are proven, the relevant account will be closed immediately and all balances may be forfeited.

8 Privacy and Data Storage

Details of how your personal information is collected, stored, and used can be found in our Privacy Policy. This policy is an integral part of the current terms.

nagad never sells your personal information to third parties. However, limited information may be shared where required by legal obligations, fraud prevention, or payment processing.

All data on the platform is kept secure using SSL encryption.

9 Responsible Gaming

nagad believes that gaming should be a form of entertainment — not a source of income. We encourage our users to follow the responsible gaming guidelines.

If you feel that gaming is having a negative impact on your life, you may use the following options:

• Set a deposit limit.
• Temporarily self-exclude your account.
• Request permanent account closure by consulting the support team.

Using parental control software is recommended to protect minors.

10 Account Suspension and Closure

10.1 nagad's Rights

nagad may suspend or permanently close an account without prior notice for any of the following reasons:

• Violation of these terms.
• Registering with false or fabricated information.
• Abusing the bonus or payment system.
• Failure to cooperate with identity verification.
• Breaking the law or engaging in fraudulent conduct.

10.2 User Rights

You may request the closure of your account at any time. It is your responsibility to withdraw any valid balance before the account is closed. If active bonus wagering requirements have not been met, those bonuses will be cancelled.

11 Changes to Terms and Limitation of Liability

11.1 Amendment of Terms

nagad may partially or fully change these terms at any time. A notice will be posted on the platform for significant changes. Continuing to use the platform after changes are made will be considered acceptance of the new terms.

11.2 Technical Disruptions

The service may be temporarily interrupted due to server issues, internet disruptions, or third-party software errors. nagad is not responsible for such unintentional problems. However, if a betting transaction is affected by a technical error, nagad will make every reasonable effort to provide compensation.

11.3 Dispute Resolution

If you have a dispute or complaint, please first notify us via our 24/7 live chat or email support. Our team provides assistance in both Bengali and English. If the matter cannot be resolved through support, further steps will be taken.

12 Contact

If you have any questions or comments about these terms and conditions, please contact us:

To learn more about us, visit our About Us page. For answers to common questions, you can use our FAQ section — it covers common queries about accounts, payments, and betting.